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I'm not receiving Leave request notifications?
I'm not receiving Leave request notifications?

Common reasons why you are not receiving your users leave requests

Russell avatar
Written by Russell
Updated today

So you are an Admin or HR user on the account but not receiving your people's leave requests? Below are some of the common reasons why this might be.

1: You are not their Holiday Approver:

In order to receive leave notifications from your people, you will need to be their holiday approver. You can check this in their profile by following the pathway...

Employee profile > More Tab > Permissions

2: They are a HR user:

If you are, in fact, their holiday approver and are still not receiving their leave notifications, it is likely that they are down as not needing approval for their leave. This can be toggled on/off within the settings as seen below by following the pathway...

Configure > Settings > Change what HR users can see and do

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