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Counselor Quick Start Guide

Updated over 3 weeks ago

Please follow the steps below for a self-guided training to take you through your BridgeU onboarding journey:

Step 1: Activate your BridgeU Advisor Account using the welcome email sent to you. Once you've created your account, you can explore your BridgeU account.

  • Use the Home page to monitor Student Progress and the left hand navigation panel to move through different feature pages.

  • You'll find the quick links to the Help Center and BridgeU Community on the bottom left of the navigation panel.

  • Click on your name on the top right of the screen to access:

    • Your personal profile: View/edit your personal details and change your password

    • School Settings: Space to manage school account settings, staff accounts and bulk uploads such as users and SAT scores

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Step 2: Create a test student account from your new advisor account. This will enable you to login and view the platform as a student.

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You will need to log out of your advisor account before attempting to log into your test student account.

Step 3: Be sure to add your students onto BridgeU. Once you have added students to your school account, they will be prompted via email to register their accounts and onboard to BridgeU.

Step 4: Be sure to login and explore our exclusive Advisor Community, which is accessible from the bottom left hand corner of your dashboard. Here, you will be able to explore further resources to help implement BridgeU at your school. Most importantly, you’ll have access to a network of BridgeU counsellors across the globe!

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Congratulations on completing your onboarding with BridgeU!

If you have any questions, need further assistance or have some general feedback for us - we’d love to hear from you! Contact our Support team via Live Chat and by emailing hi@bridge-u.com.

You can also ask our BridgeU Community, a space exclusively for our BridgeU counsellors to ask questions, share insights, provide feedback and get help not just from BridgeU, but directly from other BridgeU counsellors.

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