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What Happens When You Cancel a Booking

What changes after you cancel a booking — the calendar, scheduled charges, client notifications, guide reports, and notes.

Once you confirm a cancellation, Brindlechute updates the booking, your calendar, and any scheduled payments. Canceling can't be undone. To cancel a booking, see How To Cancel a Booking.


Calendar and Bookings

  • The trip is removed from your calendar.

  • The booking is marked as canceled in your Bookings tab, so you keep a record of it.


Payments and Refunds


Client Notifications

  • For confirmed bookings, the client receives a cancellation email unless you checked Don't send cancellation email.

  • Canceling a draft booking never sends a client notification.

  • The cancellation is logged in the booking's communication history.


Guide Reports

  • Any guide report submitted for the trip is deleted, since the guide hasn't been paid for it.


Notes

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