1st Step: Regularise a negative down payment (a customer debt).

In the search bar, search for the customer to regularise > Click on "Adjust Balance".

Write the amount of money the client has paid you and click on "Next". You can also choose not to generate an invoice if necessary.
​

Then select a payment method and date > Finally, click on "Confirm Payment" to finalise the process. You can also add any necessary comment in the note section.

For payment by credit card, go to the following page: https://intercom.help/bsport-helpcenter/fr/articles/3447782

2nd Step: Set up online regularisation by the student.

If you want the member to be able to regularisee his debt alone online, you can set this up by following the form: https://intercom.help/bsport-helpcenter/fr/articles/4185305