1stp step: Refund a credit.
Search for the student account in the search bar > Click on the tab "Pass".
Click on the pass to refund > Click on "Transform in credit".
Indicate the amount to refund in a deposit form and add a note > Save.
⚠️ This manipulation is irreversible and creates a bill.
A deposit of +20€ is now available on the student's account.
You can now choose to bill a new pass or appointment OR cash out the money to give the money directly to the student.
In order to bill a new pass, follow this method: https://intercom.help/bsport-helpcenter/fr/articles/4126048
In order to cash out the money and give it back, follow this method: https://intercom.help/bsport-helpcenter/fr/articles/4198204