Step 1: Cancel sessions
When we have created a recurrence in a session and members have signed up for future sessions, even if the session has been cancelled, it still appears in the calendar
First, you will need to cancel the session you wish to delete.
Click on the session > Cancel
This tab appears, where you can click on the two options:
Send a notification to all members who booked in
Cancel similar sessions
Confirm
Step 2: Delete session completely from your calendar
Sessions have already been cancelled. They have now be completely removed from the calendar.
Click on ''Delete''
This tab will be displayed. Click on the option ''Would you like to delete similar sessions?
Open the Advanced section > Click on the option ''Delete all sessions including the associated bookings'' > Confirm
Attention to the following message!: Bookings will permanently be deleted. If you haven't refunded members' credits, they will be lost entirely. Please carefully review the bookings before deleting them.
The session has been completely removed from your calendar!
What changed in the new Back Office
Permanently delete a cancelled class from the per-row 3-dot menu — this option only appears for cancelled classes.
Select the 3 dots on the cancelled class's row, then select Permanently delete.
What hasn't changed
Deleting a class is still permanent and can't be undone — the class won't reappear in the calendar afterwards.
For more information on the mass cancellation of sessions, click on the following article