This article will help you to easily add notifications to your passes and appointment passes from the pass (resp. appointment pass) configuration center.
Before beginning this tutorial, you will have first to configure some notifications. If the notification you want to add is not created yet, you can create it from the Notification Center in Marketing > Notifications. You can follow this helpsheet to help you do so.
Step 1: Select your pass (resp. appointment pass)
Click on the pass (resp. appointment pass) you want to add a notification to, and click on “Add notification”.
Step 2: Notification configuration
The editing menu of your pass (resp. appointment pass) pops up. You can open the selector to choose the right notification to send for your pass (resp. appointment pass).
The notifications linked to all existing and future passes (resp. appointment passes) will automatically be added to your pass (resp. appointment pass), and you will not be able to delete them here. If you’re sure you don’t want this kind of notification to be sent for this pass (resp. appointment pass), please go back to Marketing > Notifications, edit that notification, disable the toggle "Apply to all existing and future passes" (resp. appointment passes) and link it to only certain ones. Another solution is to disable the notification, but it will be disabled for all other passes as well.
Suppose you don’t remember the purpose of a notification here. In that case, you can still get a quick preview by clicking on the eye icon and see information without returning to the Notification Center. You will be able to see the message to be sent (email and push notification) and the smartlists you included or excluded from the notification.
Step 3: Check your pass notifications
In your pass detail page, check all notifications linked to your pass. You can always see a quick preview of those notifications, and directly remove them if needed. And don’t worry, if you delete a notification from this page, the notification itself will not be deleted, only the link between the notification and that pass will be removed: you will still be able to add it back very easily with the “Add a notification” button.