Each role has slightly different responsibilities and payment flows, but both are part of a group booking led by a Curator. This article explains how each role works and how to join a group:
1. What’s the difference between a Guest and a +1?
Guest
A Guest joins a group directly via an invitation or public group listing. Guests are responsible for paying their share of the booking and agreeing to the group’s rules and timeline.
Plus One (+1)
A +1 is invited by someone already in the group (the Inviter), who takes full financial responsibility for both of their spots.
+1s are still expected to:
Follow house rules
Join the group on time
Be visible in the group chat and booking
2. How do I join a group?
You can join in three ways:
Invitation from a Curator or another Guest via link
Accept an invite if someone sends it to you
Tap 'Join Group' on a property where an open group is listed
After selecting your spot:
You’ll be prompted to enter your payment details
Your card will be authorised (not charged) until the group is full
You’ll be added to the group chat and dashboard view
If joining as a +1:
You’ll be asked to confirm your identity and agree to terms
The Inviter’s payment method covers your participation
3. What happens after I join?
Once joined:
You’ll be able to see who else is in the group
You can communicate with them in the group chat
Your participation helps the group move closer to confirmation
You can also view:
The timeline for the booking
Group rules
Cancellation options (see below)
4. Can I leave or cancel if I change my mind?
Yes. Before the booking is confirmed:
You can cancel your participation and your payment hold will be released
After confirmation:
Your cancellation is subject to the Property Manager’s policy
+1s cannot cancel independently — the Inviter must manage that relationship
5. Key Considerations
You’re committing to a shared group stay, not an individual booking
Be respectful in communication and follow the property’s rules
Keep your payment method up to date to avoid delays
If invited as a +1, make sure the Inviter has shared all trip details with you
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Need help with joining or managing your participation in a group? Use the Help tab in-app to chat with support.