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What are Reservation Privacy Settings?

Here’s how they work step by step.

Written by Barry - Buenro Concierge
Updated over a week ago

Reservation Privacy Settings let the Curator control how visible a booking is to others. These settings are chosen during checkout and can be adjusted later in the House Dashboard while the booking is pending. Adjusting them can make a group more visible to fill empty rooms — or less visible if you want to restrict access.


Reservation visibility options

  • Public — Visible to other Buenro users

  • Friends only — Visible to your connections

  • Private — Only group members can see

Step-by-step: how it works

1) Who can change it

  • Only the Curator (the person who created the booking) can adjust Reservation Privacy Settings.

  • Guests and +1s cannot change these settings.

2) When you can change it

  • Set during checkout.

  • Can be updated later by the Curator in the House Dashboard, as long as the booking is pending.

3) What happens when it changes

  • The Curator can make the group more visible to invite more joiners, or less visible to restrict who can see and join.

  • Relevant users may receive notifications depending on the change (for example, invited contacts or community members).

4) What guests see

  • Guests may receive a notification if the Curator changes Reservation Privacy Settings.

  • Notifications reflect the Curator’s choice, not a Support action.

Limitations

  • Only Curators can change Reservation Privacy Settings.

  • Guests cannot disable these notifications manually.

  • Current logic: there are no limits on how often a Curator can change these settings.

Tips

  • Adjust visibility only when you truly want to open your group to more people or restrict access.

  • If you change visibility, communicate with your guests so expectations are clear.

  • Avoid toggling too often, as it may confuse group members.

Still need help?

Use the in-app Help chat, or contact support at concierge@buen.ro

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