Introduction
This guide will quickly explain how quotas function across our subscription plans. Explore how each quota affects your usage and discover ways to optimize your experience in Bukku.
Let's go!
You can monitor your quota usage by going to Control Panel > Billing & Subscription > Subscription & Quota
Each subscription plan has its own set of quotas. For a detailed comparison of our plans, visit https://bukku.my/compare-plans.
File Storage (Storage Usage)
Expand storage and manage files easily with Bukku File Manager.
This refers to file attachments stored in your Bukku account, viewable via Control Panel > File Manager.
Any documents or attachments associated with your transactions will count towards your storage quota.
It refers to the documents that are uploaded to your Bukku account.
Send Emails (Email Usage)
Send transactions such as invoices and statements directly from your account.
This quota tracks the number of emails sent using Bukku’s QuickShare via Email feature.
This quota resets on a monthly basis.
Document Extractions (Data Extraction Usage)
Streamline your workflow with OCR-powered data extraction.
This quota covers files uploaded to Digital Shoebox through any method such as Computer, WhatsApp and Email.
It covers upload bank statements via Universal SmartRecon for bank reconciliation too.
The usage is measured by the number of pages.
This quota resets on a monthly basis.
Receive WhatsApp (WhatsApp Usage)
Submit to Digital Shoebox by taking a picture and WhatsApp it.
This quota tracks the files sent from WhatsApp to Digital Shoebox.
The usage is measured by the number of files.
This quota resets on a monthly basis.
WhatsApp Add-On is currently not available.
Sync Orders via Flow (Flow Orders Sync Usage)
Sync and manage POS orders effortlessly — synchronise retail orders seamlessly from your POS system into Bukku.
This quota covers the synchronisation of POS orders via Control Panel > Flow Streams.
It connects with other service providers, allowing your sales to "flow" into Bukku across multiple platforms.
This quota resets on a monthly basis.
StoreHub was the first POS system integrated with Bukku, and now Bukku MiniPOS is also seamlessly connected upon activation.
Orders (Bukku Store & MiniPOS)
This quota tracks orders created through Bukku Store and Bukku MiniPOS.
Add-ons for Orders like Bukku Store and Bukku MiniPOS are not available. Since these are designed specifically for micro businesses, their transaction volumes typically don’t exceed 3,000 per month, so add-ons are not offered.
Number of Transactions (Transaction Usage)
Record without restriction.
This quota refers to the number of transactions that can be created in your account.
There’s no strict limit on the number of transactions you can create in Bukku — all plans support unlimited transactions.
However, each plan includes a recommended monthly transaction volume to ensure Bukku stays fast and reliable for all users. If your business consistently exceeds this recommendation, we suggest upgrading to a higher plan so the system can allocate more resources to maintain optimal performance for your account.
User Limit
Scale your team effortlessly and collaborate without boundaries.
All Bukku plans support unlimited users, so you can invite as many team members as you need to access your account.
This makes it easier for your whole team to stay connected and manage your business together in Bukku.
To manage user roles and permissions, see our guide: How to Manage Your User Access.
Frequently Asked Questions (FAQ)
What should I do if my quota is exhausted before the monthly reset?
You can purchase Add-Ons by going to Control Panel > Billing & Subscription > Switch Plan > Add-on Packs.
Note that add-ons and pricing plans must have the same billing cycle.
What is the cost of add-ons for additional quotas?
For pricing details on add-ons, visit https://bukku.my/compare-plans.
Is it necessary to purchase add-ons when subscribing to a plan?
No, it’s not required. You can choose to purchase add-ons later if you exhaust your quota.
Each plan already includes its own set of quotas as outlined above.