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How do packaging preferences work?
How do packaging preferences work?
Updated over a week ago

Choose Your Packaging Preference at Checkout

At checkout, you can choose your preference for how your personal shopper should pack your groceries. Under "Packing Preference.", you'll be presented with two options to select from.


What do these options mean?

Deliver my order in store-bought bags.

Your shopper will purchase a necessary amount of plastic bags in-store to package your goods. The cost of these bags will be added to your order and included in your final total order cost.

Do not buy store-bought bags.

Your shopper will package the goods in their own personal bags and will transfer the goods to your bags on arrival at your address. The personal shopper will not use boxes or provide you with plastic bags.

Having Trouble?

Contact us in-app or send a message to our support team at

We are here to help you with any issue you may have and will do our best to get it resolved as quickly as possible.

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