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Admin Steps to Download and Print Certificates

How to Access and Print Learner Certificates

Jill avatar
Written by Jill
Updated today

If you have Administrator or Supervisor roles, you can easily access and print certificates for learners directly through the Activity Report. Follow the steps below to locate and download the available course certificate.

📄 Note

We’re working toward offering certificates for all courses. For now, certificates are available for select courses, including Respiratory Evaluation and Therapy.

🛠 How to Run the Report

  1. Go to Reports > Activities.

  2. Select the facility from the list.

  3. Learners will appear alphabetically, each with a dropdown arrow beside their name.

  4. Check that the correct course filters are selected.

    • Example: Select “Respiratory Evaluation and Therapy Modalities.”

  5. Use the date range picker to set your desired dates.

    • Note: The Completion Date filter only searches for completed courses, while the Due Date filter will show courses that fall within that due date range.

  6. Click on the learner’s name to expand their record.

  7. Locate the course, then click the Download Certificate button.

  8. The file will download to your computer as a PDF, which you can open and print.

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