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Using the Home Screen in the Carebility Mobile App

This article explains how to navigate and use the Home Screen in the Carebility mobile app. The Home Screen is your starting point for learning and helps you stay on track with assigned training.

Written by Jill
Updated over 2 months ago

What Is the Home Screen?

The home screen is the first thing you see after signing in. It provides a quick overview of:

  • Your learning progress

  • Courses that need attention

  • Recent activity

  • Quick ways to continue learning

Think of it as your personal dashboard for training and development.

How to Get to the Home Screen

The home screen is usually the default view when you open the app. If you are on another screen:

  • Tap the Home icon in the bottom navigation bar

  • The Home icon usually looks like a house

Understanding the Home Screen Cards

The home screen is organized into cards, each showing different information. Here is what you may see:

For You Header

At the top of the screen, you will see a personalized header showing:

  • A greeting with your name

  • Your next recommended course

  • A Continue or Start button to jump right into learning

To start learning:

  1. Look at the course shown in the header

  2. Tap the Continue or Start button

  3. The course will open and you can begin

Tip: This section shows the course the app recommends you work on next based on your learning path and progress.

Learning Path Progress Card

This card shows your overall progress through assigned training:

  • Progress indicator - Shows how many courses you have completed out of the total assigned

  • Visual progress bar - A quick way to see how far along you are

  • View button - Tap to see your full learning path

What the numbers mean:

  • "3 of 10 completed" means you have finished 3 courses out of 10 total assigned courses

  • When you complete all courses, you will see a celebration!

Overdue Courses Card

If you have courses that are past their due date, they will appear here:

  • Shows courses you need to complete urgently

  • Displays the original due date for each course

  • Tap any course to open it and start working

Important: Overdue courses should be completed as soon as possible. Your organization tracks this information.

If this card shows "Nothing overdue":

  • Great job! You are on track with all your deadlines

  • You can tap the celebrate button to acknowledge your good progress

Completed Courses Card

This card shows courses you have already finished:

  • Lists your completed courses with completion dates

  • Shows any credits or points you earned

  • May show a certificate link if one is available

To view a completed course again:

  1. Find the course in the Completed Courses card

  2. Tap on it to open the course details

  3. You can review the content anytime

To download a certificate:

  1. Look for a certificate icon next to the course

  2. Tap the icon to open your certificate

  3. The certificate will open in your browser where you can save or print it

Recent Courses Card

This card shows courses you have recently interacted with:

  • Courses you started but have not finished

  • Recently viewed courses

  • Easy access to continue where you left off

To continue a recent course:

  1. Find the course in the Recent Courses card

  2. Tap on it

  3. The course will open to where you left off

Push Notification Tip Card

If you have not set up notifications, you may see a card suggesting you enable them:

  • Notifications help you remember to complete training

  • Tap the card to go to notification settings

  • You can dismiss this card after setting up notifications

Understanding Progress Indicators

Throughout the home screen, you will see progress indicators:

  • Percentage - Shows how much of a course or path you have completed (e.g., "75%")

  • Progress bar - A visual bar that fills as you progress

  • Completion badge - A checkmark or "Completed" label for finished items

  • Overdue badge - A warning indicator for past-due courses

Quick Actions on the Home Screen

Pull to Refresh

To update the home screen with the latest information:

  1. Pull down from the top of the screen

  2. Release when you see the loading indicator

  3. The screen will refresh with current data

Use this after completing a course to see your updated progress.

Tap to Navigate

  • Tap any course card to open that course

  • Tap the Learning Path card to see your full training list

  • Tap the Settings icon to access app settings

  • Tap your profile picture to view or edit your profile

Getting Started Guide

If you are new to Carebility, here is how to get started from the home screen:

  1. Look at the For You header - This shows your recommended first course

  2. Tap Continue or Start - Begin your training

  3. Complete the course - Follow the lessons and activities

  4. Return to home - See your progress update on the cards

  5. Repeat - Work through your assigned courses

Troubleshooting

The home screen is loading slowly

What to try:

  1. Check your internet connection

  2. Pull down to refresh the screen

  3. Close the app completely and reopen it

  4. Wait a moment - large amounts of data may take time to load

I do not see any courses

Possible reasons:

  • Your organization has not assigned any courses yet

  • All your courses are completed (check the Completed Courses card)

  • There may be a loading issue - try pulling down to refresh

What to do:

  • Contact your administrator if you think courses are missing

  • Check your Learning Path for a complete list of assignments

My progress is not updating

After completing a course:

  1. Pull down on the home screen to refresh

  2. Wait a few seconds for the data to sync

  3. If progress still does not show, close and reopen the app

Cards are showing errors

If a card shows an error message:

  1. Pull down to refresh the screen

  2. Check your internet connection

  3. The error may be temporary - try again in a few minutes

  4. If the problem continues, contact support

The home screen looks different than before

The home screen may look different based on:

  • Your device (phone vs. tablet)

  • Your organization's settings

  • Feature updates to the app

This is normal and the core functionality remains the same.

Tips for Success

  • Check the home screen daily - Stay on top of your training

  • Start with overdue courses - Complete urgent items first

  • Use the For You recommendation - The app suggests courses in the best order

  • Pull to refresh - Keep your progress current after completing activities

  • Enable notifications - Get reminders for upcoming and overdue courses

Still Need Help?

If you have questions about the home screen or need assistance, tap the Help button at the bottom of the home screen or contact your organization's support team.

Related Articles
Staying on Track: Carebility Email Alerts
Using the Setting Screen in the Carebility App
Your Learning Path on the Carebility App
Carebility App-Course Details Screen
Navigating Your Learning Path and Completing Courses
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