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Managing Cohorts on the Admin Dashboard

Learn how to create and manage dynamic user cohorts to automate course assignments, organize users by rules, and streamline training management. Administrator role required to access the Admin Dashboard and Cohorts feature.

Written by Jill

Cohorts allow administrators to create dynamic groups of users based on specific criteria, making it easy to assign training, automate course enrollments, and manage users at scale. Instead of manually selecting users each time, Cohorts automatically update as users meet or no longer meet the rules you define.


Accessing Cohorts

Navigate to:

Admin Dashboard > People > Cohorts

The Cohorts dashboard provides an overview of all of your cohorts, including:

  • Active Cohorts

  • Automated Cohorts

  • Actions completed in the last 30 days

You can also filter the list by:

  • Audience

    • Provider

    • Organization

  • Cohort Type

    • Automated

    • Manual


Creating a Cohort

To create a cohort, you'll define a dynamic rule set that determines which users belong to the group.

After the cohort is saved, you'll be able to:

  • Preview members

  • Export the member list

  • Run one-time bulk actions

  • Attach an on-entry automation


Step 1: Enter Cohort Details

Provide the basic information for your cohort.

Cohort Name

Enter a short, descriptive name.

This name will appear:

  • In the Cohorts list

  • In Automation logs

Description

(Optional) Add a description to help other administrators understand the cohort's purpose.

Select Continue when finished.


Step 2: Define the Rules

Cohort membership is determined by rules.

Important: All rules are combined using AND logic. Users must meet every rule to be included in the cohort.

Audience

The Audience rule is always required and appears first.

Select Edit to choose:

  • One organization

  • Multiple organizations

  • Specific providers

  • Any combination of providers and organizations

Add Additional Rules

After selecting your audience, add additional filters such as:

  • Hire Date

  • User Status

  • Role

  • Custom Tags

Continue adding rules until your cohort includes the users you want.

Select Continue when finished.


Step 3: Preview Your Cohort

Before saving, you'll see a preview showing how many users currently match your rules.

From this screen you can:

  • Review the rules you've created

  • Verify the member count

  • Make changes if needed

Note: Cohorts are dynamic. Membership is recalculated during each scheduled refresh, so the member count shown is only a point-in-time preview.

When you're satisfied, select Save.


Viewing Your Cohorts

After saving, the cohort will appear on the main Cohorts dashboard.

Each cohort displays a quick overview, including:

  • Cohort name

  • Scope (who the cohort applies to)

  • Current member count

  • Date and time of the last update


Cohort Actions

From the Cohorts dashboard, you can quickly:

  • Download a list of current members

  • Open the cohort to view additional options


Creating an Automation

After opening a cohort, you can create an automation to automatically assign training to users as they join the cohort.

When the automation is Active:

  • The selected Course Block is assigned to every user who newly enters the cohort during the next nightly refresh.

  • Existing cohort members are not assigned the course block again.

  • The automation only runs once for each user when they first become a member of the cohort.

This allows administrators to automatically deliver onboarding, annual training, or role-based learning without manually assigning courses each time users qualify.


How Cohorts Work

Unlike static user groups, Cohorts update automatically based on the rules you've created.

For example:

  • A newly hired employee matching your criteria will automatically join the cohort after the next scheduled refresh.

  • If a user no longer matches the rules (for example, their status changes or they move to a different provider), they will automatically be removed from the cohort.

This makes Cohorts an efficient way to keep training assignments aligned with your organization's current workforce while reducing manual administration.

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