The Virtual Waiting Room uses the same-day appointment reminder to initiate communications with your patients to manage traffic in your physical waiting room.

If there are appointments in your schedule that need to be canceled/rescheduled, this work will need to be completed in advance of turning this reminder on.

Learn how to enable the Virtual Waiting Room and take advantage of this amazing product update now.

Read this step-by-step guide to check in your patients following safety precautions.

Learn how to re-notify patients and access their contact information. This is helpful if the patient has accidentally ignored your first notification to come in.

Follow this guide to safely check in patients who are being accompanied by a family member. Use customizable notifications to smoothly coordinate this process.

If you accidentally pressed the check-in button, here's what you can do to contact and notify your incoming patient.