How to log into Case Status
Download the application from your mobile application store
Open the app and put your phone number in
Receive a pin code to enter into the app
Please Note: If you are having issues logging in please confirm with your Law Firm that the phone number listed on your case matches that which you are trying to log in with.
How to download files
Log into your application
Click into the Messages tab
Find the document that was sent to you, click on it and choose download
How to send images or documents to your legal team
Log into your Case Status application
Click into the Messages tab
Click the Camera button in the bottom left and add your image/document to the message
For iPhone choose Browse to choose a file on your phone
For Android you can choose Browse to upload a document or Scan a document that you have in front of you.
How to update treatment logs
Log into your Case Status application
Click into the appointment tab
Find the Treatment and click into it to update the log
How to change your phone number
If you need to change your phone number on your case you will need to reach out to your Firm directly for them to update the number in the Case Status system.
Your number you are logging in with MUST match the number on your case
Please Note: Case Status Support cannot change Client information due to Security and Privacy.
How to troubleshoot the app not launching
Uninstall the application from your phone completely
Restart your device
Reinstall the app to make sure you have the most up to date version
How to refer your Attorney
Log into your mobile application
Click the Your Team tab
Find the Attorney you wish to refer and choose the Refer button
Choose the communication type you wish to send the referral