Introduction to members

Learn what members are and how to manage them in Cevoid

Totte Jönsson avatar
Written by Totte Jönsson
Updated over a week ago

Members are the creators within your brand's community. Your members can consist of influencers, customers, ambassadors, employees, and any other creator that has contributed visual content to your brand.

With Cevoid, you can get a thorough overview of your members—what content they’ve created and information about them. Think of the Community section as a catalog filled with creator portfolios.


Content, activity, and insights from a member

In the member tabs, you can find the following information

  • Content - All approved and removed content from this member you have access to

  • Inbox - All content from this member that is waiting for your approval

  • Instagram - Content this member has tagged or mentioned you in on Instagram but that your team has not sent a request for

  • Activity - Activity from this member and actions your team has taken related to this member

  • Insights - Post metrics and other insights related to this member


Member information

In the area to the right on a member page, you will find all details about the specific member.

Properties

These fields are used to help your team find among all Members and are available as Filters in the Community overview. You can always click on the field to make any changes.

  • Role - Shows which role this member has been given

  • Assignee - Shows who, within your team, that is responsible for this member

  • Labels - Allows you to group your members beyond what role they have

User Information

These fields are information about the specific member that has been added automatically or by your team.

  • Name - Added through direct uploads by the member or manually by your team. This name is shown for all direct uploaded posts from this member in the UGC widgets.

  • Email - Added through direct uploads by the member or manually by your team.

  • Location - A city or region that has been added manually by your team

  • Country - Added automatically through direct uploads or manually by your team

  • Language - Added manually by your team

  • Joined - The date they was added to your Cevoid account

  • Instagram -

    • Username - Added automatically when they approve an Instagram request or manually by your team

    • Rights - Determines if Cevoid fetches the member's Instagram content automatically or if you should send a request for each post.

  • Default status - If set to Approved, they will be approved directly once you get access to their posts. If set to Pending, they will appear in your Inbox once you get access to their posts.

Notes

Use this field to save internal notes about the specific member.

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