There are only two ways to grant access to a class schedule:
Through a Membership
By Manually Assigning Track Access
Track Setup
Ensure the track is set up correctly:
Private vs. Public Tracks – A public track only provides visibility to programming, not the schedule. Even without a membership, anyone can see the programming on a public track, but they won’t automatically gain access to classes.
Membership Setup
When creating a membership, select the appropriate tracks to grant access to scheduling and programming.
Class Setup
When setting up a class, assign it to the correct track to ensure members with access to that track can see and book the class.
Manually Assigning Track Access
If needed, you can manually grant track access:
From the Track Setup page
From the Member’s Profile
By properly setting up tracks, memberships, and classes, members will see only the classes they have access to based on their membership.
If you're still having issues, email support@chalkitpro.com so we can look into the issue further.