Membership Price Change
Changing the price of the current memberships vs creating new payment plans:
When you change the price on a membership, it won't affect a membership that is already assigned. You'd receive this message when changing the membership price:
There is also a case where you may have multiple payment plans on the same billing cycle.
Example: $205 every 4 weeks and $180 every 4 weeks
Individual Memberships
You would have to go into the membership area of those members and click 'Change Price'.
Price changed in membership set-up: click 'Apply Price'
Something to be mindful of is a Recurring Fee you may or may not have set-up with the initial membership. If you set a recurring fee on the $180 price, it will carry over to the $205, whether or not it's set-up in the Payment Plan or not, and vice-versa.
Updating Membership Prices in Bulk
1. Access Membership Admin 0:00
Navigate to the 'Tracks and Memberships' tab.
Click on 'Membership Admin' to view all active memberships, subscriptions, or punch cards.
2. Understand Membership Selection Criteria 0:16
Note that only active memberships are displayed; expired or cancelled memberships are not included.
Ensure you are changing prices within the same billing cycle.
3. Select Memberships for Price Change 0:28
Use the 'Select Similar' feature to choose memberships with the same price, billing cycle, and membership type.
4. Change Prices in Bulk 1:11
After selecting similar memberships, click on 'Change Price' to update the selected memberships.
5. Handle Errors in Selection 1:46
If you receive an error about mismatched types, ensure all selected memberships share the same name, billing cycle, and price.
6. Confirm Price Changes 2:31
After updating the price, a progress bar will indicate the update process.
Confirm that the prices have been updated successfully.
7. Adjust Prices as Needed 3:05
You can select memberships individually or use 'Select Similar' again to adjust prices further.
8. Utilize Sorting and Filtering Options 3:36
Use sorting options to filter by subscription type or status for easier management.
9. Contact Support for Assistance 4:14
If you have questions or encounter issues, email support at chocolatepro.com for help.
Cautionary Notes
Ensure that all selected memberships are on the same billing cycle before attempting to change prices.
Avoid mixing different membership types to prevent errors during the update process.