If you've made a purchase and the money was debited from your account but you haven't received the gold coin bundle, it likely means that the purchase failed to process successfully.
In the event of a failed purchase, you will be automatically refunded within 3 business days. Please be patient as the refund is processed.
If you haven't received the refund after 3 business days, please contact our customer support team for further assistance. We'll be happy to investigate the issue and ensure that you receive your refund promptly.