In this article, we'll guide you through the process of customizing the final questions on the web form. This feature allows you to tailor the information you collect from your customers according to your specific needs.
Embedding the Chariot Web Form
To begin, make sure you have the Chariot web form linked or embedded on your website. If you haven't set this up yet, refer to our documentation on integrating Chariot with your website.
Customizing Final Questions
The Chariot web form concludes with a set of final questions that prompt customers to provide additional details in free-form text. By default, we include three questions, namely:
1. As of today, will we assemble/disassemble any items?
2. Are you moving anything yourself?
3. Anything else we should know?
However, Chariot offers the flexibility to customize this list according to your specific requirements. If you need to add, remove, or change these questions, please contact Chariot Support.
Example Use Case
For instance, if your moving business has specific requirements or if you want to gather additional information from the customer, you can create questions that suit your needs.
For example:
"Do you have any fragile items that require special handling?"
"Are there any specific time constraints for your move?"
These customized questions can provide valuable insights and streamline the lead management process.
Conclusion
Customizing final questions on the Chariot web form allows you to collect pertinent information directly from your customers. Take advantage of this feature to tailor the form to your business requirements, ensuring a seamless and personalized experience for both you and your customers.
If you encounter any issues or have further questions, don't hesitate to reach out to our support team for assistance. Happy moving with Chariot!