Paying Rent with Interac e-Transfer in Chexy Wallet
Interac e-Transfer is a fast, secure, and widely accepted way to send money between Canadian bank accounts using an email address. Many landlords, especially individual landlords or small property managers, prefer this method because it is direct and convenient.
With Chexy, you can pay rent via e-Transfer while earning rewards on your preferred credit card—your landlord gets paid the same way they normally would, without any extra steps on their end.
How e-Transfer Works in Chexy Wallet
1. Setting Up Your Rent Payment
Select e-Transfer as Your Payout Method – When setting up your rent payment, choose Interac e-Transfer as your landlord’s preferred payment option.
Enter Your Landlord’s Email Address – Chexy only supports email addresses for e-Transfers; phone numbers are not accepted. Make sure you enter the correct email, as the transfer will be sent automatically each month.
Check If Your Landlord Has Auto-Deposit Enabled
If they have auto-deposit enabled, funds will be deposited instantly when the transfer arrives.
If auto-deposit is not enabled: The payee will get an email from Interac with a link to manually deposit the funds. To complete the deposit, they’ll need to enter the security answer you set when you created the recurring payment.
You can view your security question and answer anytime by signing in at app.chexy.co. Here’s how to find it.
Verify with Your Landlord – Before setting up e-Transfer, confirm with your landlord that they accept this method and provide them with any necessary details, such as the security answer if applicable.
2. Payment Processing Timeline
Three business days before rent is due, Chexy will charge your preferred credit card to ensure the funds settle before the transfer.
On your rent due date at 12 PM EST, Chexy sends the Interac e-Transfer to your landlord’s email address.
Interac typically delivers transfers quickly, but delays of 6–8 hours are possible—your landlord should check later in the day if they don’t see it immediately.
3. How Will My Landlord Know an e-Transfer Has Been Sent?
On the scheduled payment date, the payee will receive an email from notify@payments.interac.ca with the subject "Chexy has Sent you Money" when the transfer is delivered or deposited.
What Happens When My Landlord Receives the e-Transfer?
If auto-deposit is enabled: The funds will be automatically deposited into their account, and they will receive a confirmation email from Interac.
If auto-deposit is not enabled: The payee will get an email from Interac with a link to manually deposit the funds. To complete the deposit, they’ll need to enter the security answer you set when you created the recurring payment. You can view your security question and answer anytime by signing in at app.chexy.co. Here’s how to find it.
How Can My Landlord Identify the Payment is From Me?
Since Interac e-Transfers are processed by Chexy, your landlord may not immediately recognize who the payment is from. To ensure clarity:
✅ Use Chexy’s Custom Memo Feature – Add a personalized message to your rent payment, such as your name and unit number, so your landlord can quickly identify the transfer as yours.
By including this information, your landlord will have all the necessary details to recognize and process your rent payment without confusion.
You Will Receive a Confirmation Emails from Chexy at each stage
Once the e-Transfer has been sent, and then again once it has been deposited, Chexy will email you a payment confirmation.
What If My Landlord Can't Find the e-Transfer?
If your landlord does not see the e-Transfer, here are the most common reasons and solutions:
✅ Wait for Processing Delays – Transfers are sent at 12 PM EST, but Interac may take 6–8 hours to deliver the notification.
✅ Check the Correct Email Inbox – The transfer notification comes from notify@payments.interac.ca, not from Chexy. Make sure they are looking for the right email
✅ Verify the Email Address in Chexy – If the email was entered incorrectly in your payment setup, the transfer may not have been received.
✅ Check Spam or Junk Folders – Some email providers may filter the Interac notification.
e-Transfers Expire After 7 Days
If your landlord does not manually deposit the e-Transfer within 7 days, it will expire, and the funds will be returned to your Chexy Wallet. To avoid this, ensure your landlord has auto-deposit enabled or remind them to claim the payment within the time frame.
Why Use e-Transfer for Rent Payments?
✅ Simple & Fast – Most landlords already accept e-Transfer, and payments process quickly.
✅ Ideal for Individual Landlords – Unlike PAD, which is mostly used by large institutional landlords, e-Transfers are well-suited for smaller landlords and property managers.
✅ Earn Credit Card Rewards – Pay rent with your preferred credit card and earn cashback, points, or travel rewards while ensuring your landlord gets paid seamlessly.
By using Interac e-Transfer with Chexy, you can continue paying rent the way your landlord prefers while earning rewards on your credit card.