Chexy Help Centre

Using your preferred Credit Card

14 articles

Managing your card on file

Can’t update your card because a payment is “in progress”? Here’s what to do

Does Chexy support credit cards issued in the United States and other international cards?

Charging your Card

When will my card be charged?

Do Chexy payments qualify as recurring for my Credit Card?

Can I select which date my card is charged every month?

Failed payments

How to deal with failed payments

I missed my failed payment resolution window, can I pay my bill a few days late?

Account Restrictions

Why was my account flagged for manual review?

What are the best Credit Cards to pay my bills through Chexy?

How can I get a refund on Chexy for payments that were not accepted or failed?

How can I request a refund through Chexy, and what scenarios are covered under Chexy's refund policies?

Charging your Card

How to avoid Scams and Identity Theft

Can I use multiple cards for different payments?

Incorrect email on Sep 19