Push notifications are the fastest way to get booking requests from schools - and the quickest way to respond. With notifications enabled on your iOS or Android device, you'll be the first to know when a booking comes through - increasing your chances of securing work. In this guide, we’ll show you how to set up notifications on your device and accept bookings instantly.
Why Push Notifications Are Important
Instant Alerts: Push notifications let you know immediately when a school sends a booking request, so you can respond quickly.
Securing Opportunities: Schools often prioritise casuals who respond promptly. With push notifications on, you’re more likely to see and respond to requests right away, ensuring you don’t miss out on work.
Reliable Communication: Relying on push notifications keeps you connected, even if you’re not actively using the app, so you never miss an important request.
Tip: To receive notifications reliably, make sure you’re logged into only one primary device. If you’re logged into multiple devices, ClassCover will only send notifications to the most recently logged-in device. If using two devices, turn off notifications on the secondary device, log out, and log back in on your primary device.
Enabling Push Notifications on your iPhone
Go to Settings: Open your iPhone’s Settings app.
Find ClassCover:
Navigate to Notifications > ClassCover.
Adjust Settings:
Ensure Allow Notifications is toggled to ON and all other settings are ON.
Set Banner Style to Persistent.
Set Show Previews to Always.
With these settings, booking requests will appear on your lock screen or as banners when your phone is unlocked.
How to Accept or Decline a Booking Request on iPhone
When Locked:
Tap the notification, then use Face ID, fingerprint, or passcode to unlock your iPhone.
You’ll be taken to the Booking Details Page to Accept or Decline.
When Unlocked:
The notification will pop up as a banner at the top of the screen. Tap it to go to the Booking Details Page.
Missed Notifications:
Swipe down on the Notification Centre to view recent notifications and tap on the booking request.
Enabling Push Notifications on Android
Please note: some of these steps only work on devices that have Android 10 and up. If you use a different Android model, refer to your device’s manual or search online for specific instructions.
Navigate to the Settings app on your Android
Tap Notifications, then App Notifications.
Select All Apps, then navigate to ClassCover. Ensure notifications are turned ON, and check if specific notification types (such as sounds, banners, or lights) are enabled.
How to Accept or Decline a Booking Request on Android
When Locked:
Tap the booking request notification on your lock screen. Unlock your phone using fingerprint, face unlock, pattern, or PIN.
You’ll be taken straight to the Booking Details Page to Accept or Decline.
When Unlocked:
The notification will appear as a banner at the top of your screen. Tap the banner to open the Booking Details Page.
From there, review the details and choose to Accept or Decline.
Missed Notifications:
Swipe down from the top of your screen to open the Notification Panel. Find the ClassCover booking request notification and tap it.
This will take you directly to the Booking Details Page to respond.
By following these steps on your device, you’ll stay up to date on booking requests and ensure you can respond quickly.
Accepted a Booking Notification but Weren’t Booked?
If you accepted a booking notification but didn’t get the job, it’s likely that another casual responded just a little faster. Schools often send booking requests to multiple teachers at once, and the first to accept gets the booking. To learn more about how this works and tips to improve your chances next time, check out this guide: Why wasn’t I booked after responding to a booking request notification?.
Not Receiving Push Notifications?
If you’re having trouble getting booking notifications, check your notification settings and try these troubleshooting steps for your device:
Need Help?
If you have any questions or need further assistance, feel free to contact our support team via the Chat feature or email us at support@classcover.com.au – we're always here to help!