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Update Your Email Address on ClassCover (Schools)

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Written by Sarah Lee
Updated over 2 weeks ago

Keeping your school’s email details up to date in ClassCover ensures your team doesn't miss important booking updates or communications from casuals. ClassCover allows schools to set two separate email addresses for different purposes – here’s how to update both.


Why It Matters

  • Ensures important notifications reach the right inbox

  • Maintains smooth communication between your school, casuals and candidates for job applications

  • Prevents delays or missed information due to outdated contact details


Updating Your School’s Email Addresses on Desktop

  1. Log in to ClassCover and Go to Your School Profile:
    Log in to your ClassCover school account on your computer, click on your school name in the top-right corner and select School Profile.

  2. Locate Email Contact Fields:

    • Generic School Contact Email (found in the School Overview section):
      This is the email casual teachers may use to contact your school directly. It appears on your school’s public profile.

    • Admin Email for Notifications (found under ‘School Contact for Cancellations’):
      This email is linked to the admin user and is used for logging in, receiving app notifications, booking updates, and cancellation alerts (if cancellations are enabled).
      Make sure this is kept current so you don’t miss critical platform updates.

  3. Update the Email(s)

    Edit the relevant email fields with the new email address. Be sure the email you enter is active and monitored.

  4. Save Your Changes

    Click SAVE in the pop up window of each section to apply your changes.


💡 Best Practices

  • Use a shared inbox (e.g. admin@school.edu.au) if multiple staff manage bookings

  • Coordinate any changes with your finance or payroll teams to prevent missing reports

  • Update related settings after changing the contact email, double-check your notification preferences to ensure alerts go to the new address


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Need Help?

If you have any questions or need further assistance, feel free to contact our support team via the Chat feature or email us at support@classcover.com.au – we're always here to help!

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