If you’re experiencing issues with your ClassCover app, chances are some simple troubleshooting will get you back up and running in no time. Below are some recommended troubleshooting steps to help resolve the issue.
Troubleshooting Steps
Follow these steps to troubleshoot the issue:
Log Out: First, log out of your ClassCover mobile app.
Uninstall the App: Delete the app from your device.
Restart Your Phone: Turn your phone off and then back on. This can help clear up any temporary system conflicts.
Reinstall the App: Download and install the app again from your device’s app store.
Log In Again: After reinstalling, open the app and log in with your credentials.
What’s Causing the Issue?
With frequent system and app updates, there can sometimes be rare interactions that create unexpected issues with app functionality. By uninstalling and reinstalling, you ensure that the app is aligned with your phone’s most recent updates, minimising potential conflicts with other apps or the operating system.
Note: Make sure to log out of the ClassCover app first before uninstalling it.
Still Experiencing Issues?
If the steps above didn’t resolve the issue, feel free to reach out to our support team, and we’ll be happy to assist further! You can chat to us within your ClassCover app, or email us here.