Go to More > Store Settings > Store > Security to control who can use CleanCloud and when.
The page has three sections: Force Clock, Access Control, and Active Sessions.
Force Clock
Force Clock-In at Beginning of Shift: Toggle on to make your team clock in before they can use CleanCloud.
Force Admin Clock-In at Beginning of Shift: Toggle on to make admins clock in too.
Your team clocks in and out from their profile panel. See How to use your profile panel.
To set your shifts, see Hours & Shifts Settings.
Access Control
Restrict Team Access to Certain IP Addresses: Enter your store’s IP addresses, separated by commas. Your team can then only sign in from those networks. Leave it blank for no restriction.
Require User PIN After Period of Inactivity: Choose how long the screen can sit idle before it locks and asks for a PIN. Choose No, or from 1 minute to 30 minutes.
Select Save when you finish.
Important: If you restrict access by IP address and your internet provider changes your IP address, your team won’t be able to sign in. Check your IP address before you save, and keep it up to date.
Active Sessions
This list shows every device signed in to your store, with the user and IP address. Your current device is marked This session and can’t be signed out from here. The list shows 10 sessions per page.
To sign out a device, select Log Out next to it. Do this if a device is lost, or someone has left your team.
The IP address in this list is the device’s network address, not necessarily your store’s public IP address.
Common questions
How do I find my store’s IP address?
How do I find my store’s IP address?
Search “what is my IP” in a browser on the store’s network. Enter that address in Restrict Team Access to Certain IP Addresses.
Can I enter more than one IP address?
Can I enter more than one IP address?
Yes. Separate them with commas.
What happens if I turn on the PIN requirement?
What happens if I turn on the PIN requirement?
After the idle time you chose, the screen locks and the user enters their PIN to continue.