Creating a New Job
Step 1: Access Job Creation
From Dashboard, click "New Job" or "+" button
Or from Customers → Select customer → Add Job
Step 2: Select Customer
Search for existing customer
Or create new customer on the fly
Enter customer phone number for SMS notifications
Step 3: Select Vehicle
Choose from customer's registered vehicles
Or add new vehicle to customer profile
Confirm vehicle details (make, model, color, license plate)
Step 4: Select Service
Choose service package
Service price auto-fills
Can modify price if needed (manager approval)
Tax automatically calculated and shown
Step 5: Assign Operator
Select operator who will handle this job
Can be changed later if needed
Step 6: Assign Branch
Select branch where service will be performed
Affects service timeline and staff availability
Step 7: Review & Create
Verify all details
Click "Create Job"
Job is now in "Waiting in Line" status
Job ID is automatically generated for tracking.
Job Status Workflow
Job Status Progression:
1. WAITING IN LINE
Job created, awaiting operator
Timestamp recorded
SMS sent to customer (optional)
2. IN PROGRESS
Operator has started service
Service steps can be marked complete
Timestamp recorded
3. READY FOR PICKUP
Service completed
SMS sent to customer with pickup notification
SMS includes review link for customer feedback
4. PICKED UP
Customer has collected vehicle
SMS sent with review request
Job ready for payment processing
Status Update Rules:
Can only move forward in workflow
Each transition records timestamp
Cannot skip statuses
Operator records service step completion times
Editing a Job
To Edit a Job:
From Job Card:
Click edit icon (pencil) on job card
Edit Modal opens
Editable Fields:
Service package (select different package)
Price (if manager-approved)
Job notes/comments
Service Steps:
Mark service steps as complete
Record completion timestamps
Add notes for each step
Cancel Job:
Requires confirmation
Records cancellation reason
Job moves to CANCELLED status
Cannot be reversed