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SMS Settings

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Written by Ishara Gooneratne
Updated yesterday

Configuring SMS

SMS Configuration:

1. Settings β†’ SMS

2. Configure options:

Enable/Disable:

- Toggle SMS on/off

- Disables all SMS notifications

SMS Budget:

- Set monthly limit (e.g., 500 SMS)

- Usage tracked automatically

- Alert when near limit

- Prevents overspend

Provider:

- Notify.lk integrated

- Automatic delivery

- Failover options if available

Cost:

- Per SMS pricing

- Included in subscription

- Monthly billing

Usage Monitoring:

- Dashboard shows current month usage

- Percentage of quota used

- Days remaining in month

- Alerts for approaching limit

SMS Templates

Configurable Messages:

Job Status Messages:

- Ready for Pickup: [Customizable]

- Picked Up: [Customizable]

- Cancellation: [Customizable]

Default Templates Include:

- Customer name

- Vehicle details

- Service info

- Job ID

- Pickup location

Customization:

- Edit message content

- Add organization details

- Include logo

- Personalize greeting

Variables Available:

- [CUSTOMER_NAME]: Auto-filled

- [VEHICLE]: Auto-filled

- [SERVICE]: Auto-filled

- [JOB_ID]: Auto-filled

- [ORG_NAME]: Auto-filled

- [CONTACT]: Auto-filled

Testing:

- Send test SMS to verify

- Preview template

- Confirm personalization works

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