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Clubworx User Guide
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Adding a Class Pass Membership
Adding a Class Pass Membership

Selling packs or class passes are really simple in Clubworx

Emily Smart avatar
Written by Emily Smart
Updated over a week ago

Clubworx membership plans also support selling classes in packs for an upfront amount (like class passes).  To further streamline your gym or studio, we strongly recommend using one our integrated payment processors to collect your student fees. Contact us to find out more about our payment partners – support@clubworx.com.

To add a membership, click on the Admin link in the top right of your Clubworx account and select membership plans from the drop select list

Then click the orange button +New plan.

You will be presented with the screen below.  We’ve gone ahead and filled it in so you can see what an ongoing membership looks like.

Here is an explanation of each of the options on this form.

Membership name: Give your membership a descriptive name so that you will instantly know what that membership contains.  You will be applying these memberships to your members in the future, so save yourself time by being descriptive at this stage of your set-up. Keep in mind that you can also expose these membership options to your clients via the free hosted website, the mobile member portal, or online sign-up forms. If so, the names should be meaningful and appropriate for them too.

Membership Category: Categories help group your memberships when they are exposed through the free hosted website,  the mobile member portal or online sign-up forms.  They are totally customizable so feel free to add your own and apply them as appropriate.  Note: Categories do not affect payments or access associated with a membership.

Plan Type: As this is an ongoing membership, we have selected Recurring payment as the option.

Upfront cost: You have a choice here.  If you charge a set-up fee, you may want to add the fee here.  You can also choose to leave it blank if you are not charging an upfront amount.

Class Access: Below is an explanation of each of the options.

Unlimited classes or number of classes – For the Membership we have set-up, we have limited attendance to twice per week.  Again, this is your choice.  You may choose to allow your members to have unlimited classes.

To use anytime – Since we unchecked the Unlimited classes box, we were required to enter a number of classes that could be attended under this membership.  If we had left this next section black, the member would have only been able to attend to classes.  By adding the 1 Week, we are establishing a weekly class limit rather than a total limit.

Limit the Type/s of Classes/Appointments Members can attend – This is an advanced option that allows you to block members from checking in for certain types of classes. Please contact Clubworx at support@clubworx.com if you would like more information about this feature.

Payment Receipts: Check this box if you want to email receipts of membership payments to your members.

Expiration/End date: In this instance, we have nominated that the Class pass style membership will expire in 2 months. This is like saying the member has 2 months to use the 10 classes they have purchased. So you can be really flexible and set this to as long or short a period as you like. You can even leave this blank if you do not want the classes to expire.

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