What is Brivo?
Brivo is an online access control software that allows you to integrate door controllers, turn-styles and other access control hardware with Clubworx. Through this integration you can control access to your premises from anywhere you can access your Clubworx account - even on the go with your phone!
Is there a cost?
There is typically installation costs for any hardware you require, however this is charged separately by your local installer, not Clubworx. We can put you in touch with a certified Brivo installer who can provide you with a quote at your request.
There is a monthly cost for the integration that will be charged by Clubworx. The cost varies by country, please use this link to view the price in your country: Clubworx Pricing (Access Control fee is located at the bottom of the page)
How do I get started?
Please email support@clubworx.com and we will be in touch to provide you with the next steps.
I've got access control hardware installed, what's next?
You will still need to speak to one of our certified Brivo installers to ensure that the existing hardware/set up will be compatible with Brivo. Send a message to support@clubworx.com and we can advise on the next steps.
How does the integration work once I have my Brivo and Clubworx account set up?
You will have to request for the API access to be enabled in Brivo and we will be able to share next steps once enabled.
Once Clubworx has confirmed that API access has been enabled, you will be able to click on Settings in the top right of your account and select Access Control
Then click "Submit" under Brivo (remember you'll need to be on the Established Plan to enable this):
Then click "Authorize My Brivo Account":
You'll then be taken to the Brivo authorization page to log in:
In order to login above, you will need to:
Sign in to Brivo Access.
Click the profile circle in the top-right corner.
The Admin ID will appear at the top of the dropdown menu.
Password: Use the password associated with the user account that the Admin ID belongs to.
Brivo recommends creating a dedicated admin account specifically for API integrations. This ensures:
Clear logs: All integration-related changes are tracked under a specific admin.
Stability: If a regular admin is removed, it won’t disrupt the integration.
Your Next Steps:
Create a new admin account in Brivo Access for the integration.
Log in as that new admin user.
Retrieve the Admin ID using the steps above.
Use the Admin ID and password to authorise the integration in Clubworx.
Once you're linked up, you'll be able to go back into Clubworx and navigate to any member, click on the new "Access Control" tab (highlighted below) and select "Add Credential".
You will then need to choose a credential from your Brivo card bank to link to this contact. If you do not see the credential you're looking for, please check your Brivo OnAir card bank. Then click on "Link Credential".
If the member/prospect doesn't have a membership, they will automatically be on the status "Access Blocked" - To give them access, you can simply add an appropriate membership or simply select "Override Access":
You'll then be able to set the status as "Allowed" or "Blocked" and add the reason:
When a member is able to enter, their status will show "Access Enabled":
You'll be able to see the activity log here:
Note: If a member is behind on payments, their access will be revoked - But you will be able to override this using the Clubworx software from anywhere!
Any further questions or queries? Please contact support@clubworx.com for further information.