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Video Messaging with Loom

Learn more about video messaging with Loom.

Updated over a week ago

Video Messaging with Loom

Video communication is one of the most powerful tools available to fitness coaches. Seeing your client perform an exercise, hearing the tone of your feedback, and building that personal connection through video creates a better coaching experience than text alone. CoachRx integrates with Loom, a video messaging platform, to make it easy for you to send recorded video messages directly to your clients.

Why Use Video Messaging?

Text-based feedback has limitations. When a client performs a form check or asks a question about their program, a video response from you is much more effective than written instructions. You can demonstrate the correct movement, show common mistakes and how to fix them, and provide personalized feedback that feels more like a real coaching conversation.

Video messaging also builds stronger client relationships. Clients feel more connected to a coach who takes time to record personalized messages for them. This personal touch increases client satisfaction and retention, making video a valuable investment in your coaching practice.

Recording Videos with Loom

Loom makes video recording simple. You don't need expensive video equipment or professional filming skills - Loom captures your screen and webcam with just a few clicks. You can record yourself demonstrating a movement, walking through program adjustments, or providing motivational feedback. The recording process is quick and intuitive, so you can create videos efficiently without taking up much of your coaching time.

You can record just your face for motivational messages, share your screen to walk through program details, or use both - whatever best communicates your message to the client. Loom handles the technical side so you can focus on the coaching content.

Sharing Videos Through Messaging

Once you've recorded a Loom video, you can share it directly with your clients through CoachRx messaging. The video appears in the conversation thread, so the client sees your message in context with other communications. There's no need to send video links through separate email or messaging apps - everything stays in one place within CoachRx.

Clients can watch the video directly in the app or download it if they want to view it later or share it with others. Having the video message integrated into CoachRx messaging keeps your communication organized and gives clients easy access to all your coaching guidance.

Use Cases for Video Messaging

Form Checks: When a client submits a form check video or describes a movement issue, send them a personalized video showing proper form and any adjustments specific to their situation. This is much more effective than trying to explain form correction with text.

Program Reviews: Periodically record videos reviewing the client's progress, explaining the next phase of their program, or celebrating their achievements. These motivational check-ins strengthen the coaching relationship.

Exercise Instruction: Introduce new exercises or movement patterns with video demonstrations. Show the full movement, common mistakes to avoid, and how to progress or regress the exercise based on the client's level.

Troubleshooting: When a client encounters a problem - whether with the app, understanding their program, or executing workouts - record a quick video walking them through the solution. Personal video guidance often resolves issues faster than text support.

Motivation and Accountability: Send personalized motivational messages, check-in videos on progress, or friendly accountability reminders. These videos, more than any text message, remind clients that they have a real person invested in their success.

Best Practices for Video Messaging

Keep videos concise and focused. Aim for 1 - 5 minutes depending on the topic. Clients are more likely to watch and engage with shorter, focused messages than lengthy videos.

Be authentic and professional. You don't need a polished production, but make sure lighting is reasonable and you can be heard clearly. Clients appreciate seeing the real you, so don't worry about being perfect.

Use videos strategically. Don't try to use video for every communication - save them for moments when they have the most impact. Form checks, program explanations, and motivational messages are ideal candidates.

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