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Troubleshooting Zebra Printer on macOS
If you're using a Mac and having trouble printing labels with your Zebra printer, follow these steps in order:
1. Check Printer Connection
Confirm the printer is powered on
If connected via USB, try using a different USB port or cable
If connected via network, ensure the printer is on the correct Wi-Fi network
2. Install Zebra Printer Drivers
Visit the Zebra Printer Drivers page
Locate your printer model and download the Mac-compatible driver
Install the driver and restart your computer
3. Add the Printer to Your Mac
Go to System Settings > Printers & Scanners
Click the + icon to add a new printer
Select your Zebra printer from the list and follow the prompts
4. Update macOS
Navigate to System Settings > General > Software Update
Install any available updates and restart your Mac
5. Reset the Printing System (if needed)
Open System Settings > Printers & Scanners
Right-click (or Control-click) the printer list and choose Reset Printing System
Re-add your Zebra printer using the steps above
Troubleshooting Zebra Printer on Windows
For Windows users, try these steps to resolve Zebra printing issues:
1. Check Printer Connection
Make sure the printer is powered on
If using USB, test a different USB port or cable
If on a network, verify the printer is connected to the correct Wi-Fi or Ethernet
2. Install Zebra Printer Drivers
Visit the Zebra Printer Drivers page
Choose your printer model and download the appropriate Windows driver
Install the driver and restart your computer
3. Add the Printer to Your Windows Device
Open Control Panel > Devices and Printers
Click Add a Printer
Follow the wizard to detect and install the Zebra printer
4. Update Windows
Go to Settings > Update & Security > Windows Update
Check for updates and install all available patches
Restart your computer after updating
Still Need Help?
If you're still unable to get your Zebra printer working after completing all steps, please:
Confirm the printer is properly connected and installed
Review our Zebra Printer Setup Guide
Contact Zebra Support directly
Or reach out to hardwaresupport@corksy.io if you suspect a Corksy-specific issue