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Troubleshooting Zebra Label Printing

Updated over a week ago

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Troubleshooting Zebra Printer on macOS

If you're using a Mac and having trouble printing labels with your Zebra printer, follow these steps in order:

1. Check Printer Connection

  • Confirm the printer is powered on

  • If connected via USB, try using a different USB port or cable

  • If connected via network, ensure the printer is on the correct Wi-Fi network

2. Install Zebra Printer Drivers

  • Visit the Zebra Printer Drivers page

  • Locate your printer model and download the Mac-compatible driver

  • Install the driver and restart your computer

3. Add the Printer to Your Mac

  • Go to System Settings > Printers & Scanners

  • Click the + icon to add a new printer

  • Select your Zebra printer from the list and follow the prompts

4. Update macOS

  • Navigate to System Settings > General > Software Update

  • Install any available updates and restart your Mac

5. Reset the Printing System (if needed)

  • Open System Settings > Printers & Scanners

  • Right-click (or Control-click) the printer list and choose Reset Printing System

  • Re-add your Zebra printer using the steps above


Troubleshooting Zebra Printer on Windows

For Windows users, try these steps to resolve Zebra printing issues:

1. Check Printer Connection

  • Make sure the printer is powered on

  • If using USB, test a different USB port or cable

  • If on a network, verify the printer is connected to the correct Wi-Fi or Ethernet

2. Install Zebra Printer Drivers

  • Visit the Zebra Printer Drivers page

  • Choose your printer model and download the appropriate Windows driver

  • Install the driver and restart your computer

3. Add the Printer to Your Windows Device

  • Open Control Panel > Devices and Printers

  • Click Add a Printer

  • Follow the wizard to detect and install the Zebra printer

4. Update Windows

  • Go to Settings > Update & Security > Windows Update

  • Check for updates and install all available patches

  • Restart your computer after updating


Still Need Help?

If you're still unable to get your Zebra printer working after completing all steps, please:

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