Yes, when you create a new instance of a CUE product, you'll need to generate a new API URL for that instance if you want to capture its data. The existing URLs only pull from the instances that were specified when they were created — this is intentional to prevent unexpected data from appearing in your feeds. The process is quick: use the Data API tool to select your new instance, set your date parameters, and generate the URL. We recommend maintaining a spreadsheet or documentation of all your active API URLs. The key is communication between your fan experience team (who creates instances) and your data team (who manages integrations) so new instances can be added to your data pipeline promptly. CUE is exploring options to simplify this by allowing all-instance feeds at the engagement level.
