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Platform FAQ (for mentors)
Set up your account
How to get paid - set up your payout method
How to get paid - set up your payout method
Updated over a week ago

Before you can get matched with a mentee and teach, you need to set up your payout (i.e., transfer of funds from Stripe to your bank account) method so we can pay you for the amazing work you did!

Note that Curious Cardinals does not store any of your payout information. We use Stripe, a best-in-class payment processing platform similar to PayPal, to securely process your payouts. Please feel free to check here if you'd like to learn more about Security at Stripe.

Where to Add Payout Method

In your dashboard, you can find the "Set Payout" button under the "Tasks" section, as shown below:

Add Payout Method on Stripe

Clicking "Set Payout" will redirect you to a Stripe page, where you need to answer several questions about your business.

When asked about "Type of Business," select the option "Individual":

For "Business website," please put a link to your LinkedIn profile or another social media profile:

From there, simply follow the rest of the steps to get set up, and you should be able to see a success message similar to this with your payout information:

Payment Schedule

Congratulations! You have now set up to receive payments from us.

You will be paid on a monthly basis, during the first week of the month following your scheduled sessions. You should expect payment for all the sessions that were completed before 4 pm PST on the last day of the previous month. Sessions completed after that cut-off time will be paid out in the following payment cycle.

❗️In order to get paid on time, you must log your sessions on the platform by submitting the post-session form which includes student attendance and session feedback. If they are completed after that cut-off time, they will be paid out in the following payment cycle.

Payout Speed

The payout speed (i.e., the amount of time it takes for your funds to become available) varies per country. Currently, the payout speed is 2 business days for people in the US.

For more information about payout speed in other countries, check here.

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