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🚨 Staying safe from scams / fraudulent schemes

Avoiding fraud and keeping your funds safe

⚠️ Watch out: Scammers sometimes claim to be from a bank and ask you to open a Deblock account.

Real banks, including Deblock - will never ask you to open a new account to protect your money or fix a problem. If this happens, hang up and contact us directly through the app.


💔 Romance scams

A scammer builds a real-feeling relationship with you online — often through dating apps or social media. Once they've gained your trust, they'll introduce a fake investment opportunity or claim a sudden personal emergency and ask for money. These scams can last weeks or months.

Warning signs:

  • Relationship moves unusually fast — very attentive from day one

  • Claims to be overseas — can never meet in person

  • Introduces crypto investing after trust is established

  • Asks for money via crypto, wire transfer, or gift cards

  • Disappears once payment is made

Real-life examples:

  • A woman met a man on a dating app who claimed to be a successful crypto trader. Over weeks he convinced her they were in a serious relationship, then guided her to invest over $100,000 on a fake platform. When she tried to withdraw, she was locked out and he disappeared. (FTC.gov)

  • A 44-year-old woman believed she was in a genuine relationship with a well-known TV personality after being shown AI-generated videos and a convincing Instagram profile. Over months she was pressured into sending money regularly, ultimately losing her disability benefits. (Daily Telegraph)

  • In Colorado, a man invested over $160,000 with someone he met online who claimed to be both a romantic interest and crypto trading expert. When withdrawals were blocked, the person disappeared. (Hrhsnews)


💸 Investment / pig butchering scams

A scammer builds a relationship before introducing a fake crypto investment platform. You might see fake profits at first — but when you try to withdraw, your money is blocked and gone.

Warning signs:

  • Promises high, guaranteed returns with little or no risk

  • Uses a platform you've never heard of — always with glowing reviews

  • Lets you see fake profits to encourage investing more

  • Blocks withdrawals — then asks for 'fees' to release your funds

  • Built on a long 'friendship' before the investment is mentioned

Real-life examples:

  • A retiree was scammed out of $330 million through a long-term pig butchering scam. (Forbes)

  • Europol busted a crypto fraud ring operating fake investment platforms, seizing €1 million and arresting 15 suspects. (Bitcoinist)

  • Belgium's FSMA issued an alert about fake investment schemes targeting retirees, with scammers impersonating financial advisors via cold calls and fake websites. (FSMA)

  • A retired teacher lost £85,000 via a cloned website imitating a well-known bank. Action Fraud confirmed a surge in similar cases. (Action Fraud)


📸 Fake giveaways / celebrity impersonation

A social media post or ad — often using a deepfake of a celebrity — claims you can double your crypto by sending some first. Once you send it, it's gone. There is no giveaway.

Warning signs:

  • "Send X to get 2X back" — always fake, no exceptions

  • Uses famous names to seem credible

  • Creates urgency — 'limited spots', 'ends in 10 minutes'

  • Asks you to connect your wallet or send crypto directly

Real-life examples:

  • Scammers used deepfake videos of Martin Lewis and other UK figures to trick people into fake crypto giveaways, stealing £35 million. (The Guardian)

  • Giveaway scams promoted via fake Elon Musk profiles led to widespread wallet drains across Europe. (Euronews)


🦹 Phishing — fake emails, SMS & websites

A message that looks like it's from Deblock or another trusted brand links to a fake website asking for your login or seed phrase. Scammers capture your details and take your funds. These messages often sound formal and urgent.

Warning signs:

  • Urgent language — 'your account will be suspended'

  • Slightly wrong URLs — deblock.io vs. deblocck.io

  • Asks for your password, PIN, or seed phrase

  • Link doesn't match the official website — always check carefully

Real-life examples:

  • Dozens of fake wallet sites mimicked real services. Victims typed in their seed phrases and lost everything. (TechCrunch)

  • Chainalysis reported phishing scams as a key driver of Europe's $5.5 billion in crypto fraud losses in 2024. (Cryptopolitan)

  • In 2024, older Americans lost $2.8 billion to phishing and fake investment platforms. (Forbes)


🏦 Impersonation / courier fraud

A caller claims to be from Deblock, your bank, or the police. They say your account is at risk and ask you to move money — or send a courier to collect your card. No real bank will ever send a courier or ask you to open a new account.

Warning signs:

  • Unexpected call about a security threat

  • Asks you to move money to a 'safe account'

  • Sends a courier to collect your card, cash, or valuables

  • Asks for your card PIN — no real bank ever does this

  • Asks you to open a new Deblock account — a clear red flag

Real-life examples:

  • An 86-year-old widow in Scotland was tricked into handing over £2 million in gold bars to scammers posing as FCA officers. A courier came to collect them. (The Times)

  • In North Wales, elderly residents received calls claiming their card was compromised. Scammers sent couriers to collect cards and PINs. (Wrexham.com)


🖥️ Remote access / tech support scams

You're warned of a problem with your device and asked to install software like AnyDesk or TeamViewer. Once installed, the scammer drains your accounts — using calm, professional language throughout.

Warning signs:

  • Unsolicited call about a device or account issue

  • Asks you to install remote access software

  • Calm, professional tone to seem legitimate

  • Urgency — 'we need access now or your account will be locked'

Real-life examples:

  • A 77-year-old woman installed remote software believing she was helping PayPal support. The scammer made 44 transactions totalling $40,000. (InfoSecurity Magazine)

  • Over 1,500 people in France were tricked into giving bank access to scammers pretending to be bank advisers. (Connexion France)


🔁 Recovery scams

After being scammed once, someone reaches out claiming they can recover your lost funds — for an upfront fee. Then they disappear too.

Warning signs:

  • Contacts you shortly after a previous scam

  • Claims to be a recovery expert, lawyer, or official

  • Asks for an upfront payment to start recovery

  • Promises results that sound too good to be true

Real-life examples:

  • A Florida man who lost crypto in an investment scam was targeted by a fake recovery company that charged $10,000 upfront. He never heard from them again.

  • A British pensioner was charged £3,000 by a fake 'recovery agent', who then disappeared. Action Fraud confirmed multiple similar cases. (Action Fraud)


🛍️ Online purchase scams

Fake listings on social media or marketplaces offer items at suspiciously low prices. You pay quickly by transfer or crypto — and the item never arrives.

Warning signs:

  • Price is far below market value

  • Insists on bank transfer or crypto — no buyer protection

  • Won't meet in person or allow collection

  • Creates pressure — 'someone else is interested, decide now'

Real-life examples:

  • A man from London paid £220 for nonexistent concert tickets via a fake Facebook seller. Action Fraud received hundreds of similar reports. (BBC News)

  • A 28-year-old in Marseille lost €450 after buying a PlayStation 5 on Leboncoin. The seller requested an instant wire transfer and disappeared. (La Provence)


💼 Fake job offer scams

An easy remote job arrives via LinkedIn, WhatsApp, or Telegram — but first you need to pay for training or equipment. After you pay, the recruiter disappears.

Warning signs:

  • Unsolicited offer — you didn't apply for it

  • Communication via WhatsApp or Telegram only

  • Upfront payment required for onboarding or equipment

  • Vague job description — 'data entry', 'liking posts'

Real-life examples:

  • A woman from Lyon was contacted via LinkedIn about a remote job and asked to pay €300 for 'initial certification'. After payment, the employer vanished. (DGCCRF)

  • Germany's BKA issued warnings about WhatsApp job scams where victims paid upfront for fake training packages and never heard back. (BKA)


🎁 Lottery / inheritance / advance-fee scams

You're told you've won a prize or inherited money — but you must pay fees first. Once you pay, the scammers are gone. These messages are often very polite and formal.

Warning signs:

  • You 'won' something you never entered

  • Formal, legal-sounding language

  • Asks for fees before you receive anything

  • Involves international transfers or foreign 'lawyers'

Real-life examples:

  • French citizens lost €7.6 billion in 12 months, many to fake lotteries and inheritance offers via messaging platforms. (GASA)

  • An elderly woman in California lost over $500,000 to a fake inheritance scam — paying 'release fees' to unlock a supposed $5 million inheritance. (AARP)


❤️ Charity scams

Fake charities appear after disasters or during holidays, using emotional stories to collect donations that go straight to scammers.

Warning signs:

  • Appears after a major disaster or news event

  • Uses QR codes or crypto instead of standard donation methods

  • No official registration number

  • Pressure to donate immediately

Real-life examples:

  • Following floods in southern France, authorities warned of fake humanitarian appeals using QR codes and texts mimicking known charities. (Ministère de l'Intérieur)

  • The Irish Charities Regulator warned about Instagram scams impersonating cancer charities. Victims realised the fraud when no receipts were ever issued. (Irish Examiner)


📦 Fake card activation / delivery fee scams

You're told your card is blocked or delayed and asked to pay a fee — or a fake courier is sent to collect your card directly.

Warning signs:

  • Unexpected contact about a card or delivery problem

  • Asked to pay a fee to activate or receive your card

  • A courier is sent to collect your card or cash

  • Official-sounding language to seem legitimate

Real-life examples:

  • Scammers across the UK sent fake couriers to collect cards under the guise of activation fees. Most victims were over 65. (Essex News & Investigations)

  • A customer in France transferred €54,500 after being contacted by someone pretending to be a bank adviser. (Reuters)


🚫 Deblock will NEVER:

  • Ask you to open a new account to protect your funds

  • Ask you to send crypto to a wallet

  • Tell you which crypto to buy or sell

  • Contact you by phone

  • Promise any financial returns

  • Ask for your PIN, card number, or recovery phrase


🤔 Need help?

If anything feels suspicious, contact us through the chat in the Deblock app — we're available 24/7. Your security is our priority.

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