If you suspect or have confirmation that you've been the victim of fraudulent activity, please follow these steps:
Stop following any instructions provided by the fraudster
Take screenshots and keep proof of your interactions
Immediately block your card(s) in app if the activity involved card payments
Get in touch with the Support Team, through in-app chat, to submit a Fraud Report.
If you have lost access to the app, please send us an email to support@deblock.com and mention FRAUD in the subject.
Our team is ready to help you stay safe and secure! ⛑️