If you find yourself waiting on a transfer that hasn't shown up, don't jump to conclusions just yet. There are a few possibilities:
Perhaps the transfer wasn't processed to begin with and the funds still sit with the sender. It is also possible that it might be experiencing some delays, or the transfer might have been directed to the wrong recipient. 🕒
If the person sending the funds is confident they've executed the transfer correctly and notice the funds have bounced back to their account, then yes, it appears the transfer was indeed reversed. This situation is pretty rare and getting to the bottom of it typically requires a bit of detective work. 🔍
Should you find out that a transfer intended for you was reversed, please encourage the sender to give it another go and ask them to share the transfer confirmation with you for peace of mind.
If you run into the same issue again, it's time to bring in our Support Team, through in-app chat. We're here to help unravel the mystery and ensure your funds find their way to you without further ado. 🚀