Deblock supports both regular SEPA and SEPA Instant transfers.
If your transfer didn’t arrive instantly, it’s likely because it was not sent as a SEPA Instant transfer. This can happen for two main reasons:
The sender’s bank does not support SEPA Instant, or
The transfer was sent as regular SEPA, even if both banks support Instant transfers
Even though Deblock supports SEPA Instant, some banks still send transfers as non-Instant by default.
Here’s a quick fix:
Ask the sender to remove your Deblock IBAN from their saved beneficiaries
Then add it again manually
This usually resets the settings on their side and re-enables SEPA Instant transfers. If the problem continues even after trying this, we recommend that the sender contacts their bank for further assistance.