Adding variables allows you to customize your email templates, creating personalized, conversational emails that customers read and respond to.
How to Add Variables to Email Templates
From the Reviews App dashboard, click on Emails.
Click on Email Templates.
Click Create Template to start from scratch.
Or click on the ellipsis to open the option to Customize an existing template.
Click on Customize.
Click on Variables to start customizing the email template.
Copy variables and paste them into the block.
Click on Settings to modify the template settings.
Add/Modify a name for the Email template.
Select a group to categorize the template.
Edit the Email Subject line.
Click Save to apply the changes.