Sending review requests for previous orders allows you to reach out to customers and encourage them to share their experiences. From this, brands gain invaluable insights into their products and services.
Product reviews not only bolster a company's reputation but also serve as a powerful tool for attracting new customers. The key to successful review requests lies in personalization and timing. Tailoring the message to each customer and sending the request shortly after the purchase ensures a higher response rate.
How to Review Requests for Previous Orders
Step 1
From the Reviews App dashboard, click on Collect Reviews.
STEP 2
Click on Manual Requests.
STEP 3
Click on Specific Orders.
STEP 4
Confirm the period when the order was fulfilled to send a review request.
STEP 5
Select the number of requests per order and the priority.
STEP 6
Click Send Request.
