Last Upsell enables you to choose from two different placements, where and how your upsell offers will be displayed. You can even combine them and display each offer in a different placement to optimize your upsell strategy.
Pop-up on the Thank You page
A default option for new upsell offers. The offers are placed in the pop-up on the Thank you page. This pop-up is perfect for selling small accessories, such as spare batteries, phone covers, etc. The pop-up is able to display a lot of items with smaller thumbnails.
Allows to show a lot of offers with thumbnails
Customers can choose multiple items and pay for them at once
It's compatible with all payment methods
Very well customizable
Payment confirmation is required. If the order is paid e.g. by credit card, a customer has to enter information about the credit card again. This is unfortunately a Shopify limitation, we can't do much about it.
When the order is already fulfilled (e.q. immediately by some 3rd party fulfillment app) a pop-up is not shown as the item cannot be added anymore. For more details about the scenarios when the pop-up cannot be displayed click here.
What does the native Post Purchase offer look like?
This placement is displayed immediately after checkout, upsells are embedded in the specific post-purchase page. As this is a prominent offer with a large image, this placement is ideal for clothing, apparel, and other items, that are visually attractive and should be well visible.
Visually attractive and simple
Doesn't require entering payment details again - items are purchased immediately after clicking the payment button
Holds on the fulfillment until the customer approves/rejects the offer
Doesn't support a custom note field feature
Because of Shopify limitations, this placement won't surface:
If the store uses multi-currency checkout
Order is placed with local delivery
Order is paid with the alternative payment method
The customer chooses to check out with an installment service or a wallet service (such as Klarna, Affirm, AfterPay, Apple Pay, Amazon Pay, or Google Pay).
The initial purchase was made with a gift card or any payment method other than a credit card.