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I'm getting an error code "5008 - Invalid Activation Data" when trying to activate.

This article will explain the 5008 Error Code

Rich Merritt avatar
Written by Rich Merritt
Updated over 2 months ago

If you are seeing an error code "5008 - Invalid Activation Data" when trying to activate, these are the most likely causes:

  • You’re entering the incorrect License ID. The License ID usually begins with a “6,” while the Customer ID typically starts with a “2.” Please ensure you don’t enter your Customer ID instead of your License ID.

  • Alternatively, you might have installed the wrong version of Fire Studio. If you have a license for Fire Studio 7 and attempt to use it on Fire Studio 6, you’ll encounter an error. Conversely, entering a Fire Studio 6 license on a Fire Studio 7 installation will also result in the same error.

Ensure that you have saved all your license activation numbers and passwords in a secure location. These credentials will be essential if you need to reinstall the software or transfer your license to a different computer.

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