FAQs - Due diligence checklist module
Due diligence checklist module allows anyone, having input only a 5 pieces of information, to automatically create a sophisticated due diligence checklist on any company. It will be bespoke to take into account the company itself, its industry, its objectives and its stage of development. You can choose 20/50/100 question checklists and in addition add up to five of your own questions to the checklist. This is primarily aimed at investors but can be used by advisors undertaking Know Your Customer (“KYC”) checks, or companies looking to merge or acquire.
Q What is the point/benefit of the Diligentsia due diligence checklist feature?
The Diligentsia due diligence checklist feature enables you, with very little input, to immediately generate of a detailed and very relevant due diligence checklist for any company. Each checklist is bespoke to that particular company, its stage of development, the purpose of the exercise (acquisition/investment etc.), and the industry in which it operates. Each checklists is integrated into your dashboard, complete with room for answers which are scored, completeness and risk scoring, automated reports and audit logs, and the ability to send it out tot your target for their online completion, which you can monitor as it is completed.
Q: I can do this myself on Chat-GPT?
Yes - you can generate a checklist. But firstly we can do it more quickly than you can - we know how best to structure our requests to the AI platforms to ensure complete and accurate outputs. Secondly, we put that checklist into a comprehensive wrapper of sending it out to be completed by the target, it is integrated into your dashboard - complete with completeness and risk scoring, reporting, audit logs, etc.
Q Can I add my own questions?
Sure - we leave space on the setup for you to add 5 questions or areas of specific interest on which you would like particular focus in the due diligence question generation.
Q Can I generate checklists for my own company to complete?
Absolutely, you can pick particular specialist areas of your business operation, and we can quickly and easily generate a suitable checklist - and integrate it seamlessly into your company dashboard, along with reporting, completeness and risk scoring etc.
Q Is there an audit trail of actions taken by the deduper?
Yes - all our modules have an audit log function.
Q: How is the checklist integrated into my dashboard?
The checklist is fully integrated with your dashboard, including scoring, reporting, and audit logs.
Q: How does this differ from a generic checklist I could create?
This module offers a more comprehensive solution with automated scoring, reports, and the ability to track completion by external parties.
Q: Can I send the checklist to external parties?
Yes, you can send it to a target for completion and monitor progress in real-time.
Q: Does the checklist provide risk scoring?
Yes, it includes risk and completeness scoring based on the answers provided.
Q: Can I use the checklist for internal reviews?
Yes, the checklist can be generated for internal due diligence and operational reviews.
Q: Can I track the status of checklist completion?
Yes, you can monitor the checklist’s progress as it's being completed by the recipient.
Q: Is the checklist updated automatically?
No, but you can manually update the checklist by generating a new one based on current company data.
Q: How do I contact support for help with the Due Diligence Checklist Module?
You can reach out to Diligentsia’s support team via email or through the button at the bottom right of the website.
Troubleshooting
Q: Why is my checklist not generating after inputting company details?
A: Ensure all required fields are completed accurately. If the issue persists, refresh your dashboard or contact support.
Q: Can I edit the checklist after it has been generated?
A: Yes, you can add up to five additional questions or make minor edits before sending it out.
Q: Why can't I send the checklist to a target?
A: Verify that the target’s email address is correct and active. Check your permissions and ensure the checklist is saved.
Q: How do I monitor the progress of a checklist sent to a target?
A: Use the dashboard to track the checklist’s completion in real-time under the “Checklist Progress” tab.
Q: Why are the risk scores not appearing on my checklist?
A: Risk scores require completed responses to the checklist questions. Ensure the recipient has filled out the required sections.
Q: Can I duplicate a checklist for another company?
A: No, each checklist is bespoke to the company, industry, and purpose. You’ll need to generate a new checklist for each case.
Q: Why is the checklist report not generating?
A: Ensure all checklist sections are completed and saved. Contact support if the issue continues.
Q: Can I download the checklist report?
A: Yes, reports can be exported as a PDF once the checklist is completed.
Q: Why can't I add more than five custom questions?
A: The system currently supports a maximum of five custom questions for simplicity and uniformity.
Q: Can I assign the checklist to a team member for completion?
A: Yes, you can assign internal checklists to team members using the “Assign Checklist” feature on your dashboard.
Q: How do I reset a checklist for re-completion?
A: Clear the responses and resend the checklist to the target or team member.
Q: Why can’t I see the audit log for my checklist?
A: Ensure your permissions include access to the audit log. Contact your account administrator if access is restricted.
Q: Can I compare two checklists generated for the same company?
A: There’s no automated comparison tool, but you can manually review differences in downloaded reports.
Q: What happens if the checklist is incomplete?
A: Incomplete sections will affect completeness and risk scores. You can send reminders to the recipient to finish the checklist.
Q: Can I automate reminders for incomplete checklists?
A: No, reminders need to be sent manually through the dashboard.
Q: Why is the checklist format inconsistent across different companies?
A: Each checklist is tailored to the specific company, industry, and objectives, which may result in structural differences.
Q: Can I integrate the checklist data into other systems?
A: Currently, integration is not supported. You can export data manually for use in other systems.
Q: How secure is the checklist data?
A: All data is encrypted and stored securely following industry-standard protocols.
Q: How do I contact support if I encounter issues with the checklist module?
A: Use the “Help” button on the bottom right of the dashboard or email support@diligentsia.co.uk.