Make sure you have an administrator role to perform these modifications. Follow the instructions below using the numbers indicated in the screenshot for easy navigation.
For each user, you can modify:
Name and First Name: Edit the user's name and first name as needed.
Profile Picture: Change the profile picture associated with the user to update their photo.
Email Address: Update the user's contact email if necessary.
Roles: Adjust the roles the user holds on the platform to reflect their current responsibilities.
Filters, Groups, and Custom Fields
Accessing the Users Page
Log in: Sign in to Dokeos LMS as an administrator.
Access the Users Menu: In the left sidebar menu, click on "Users," then select "Users" again. You will be redirected to the page where all users on the platform are listed.
Searching for the User to Edit
Use the Search Bar: Enter the user's name and first name to quickly locate them.
Click on the Three Dots, then "Edit" to access the user's profile.
Modifying User Information
Edit the User’s Name or First Name: Click on the field next to the name or first name to update the user's information.
Edit the Email Address: Modify the email address in the designated field.
Important Notice:
Currently, the new email address does not immediately appear in the system. A confirmation email is sent to the learner’s new address to validate this change. Once the learner confirms the change by following the email instructions, the new address will then be visible in our system.
Change the Profile Picture: Click on the pencil icon on the profile picture to upload a new image.
Modify Roles: In the roles section, adjust the user’s roles as needed.
Saving the Changes:
Save the Changes: Make sure to click the "Update User" button to apply the modifications.
Verifying the Changes:
Return to the Users List: After saving the modifications, check that the changes have been applied by reviewing the users list or accessing the modified user's profile again.
For any questions or further assistance, feel free to contact support at support@dokeos.com.