Follow these simple instructions to efficiently manage certificates via your portal.
Step 1: Log in to the Portal
To begin, log in to your portal, ensure you have admin rights to access the necessary settings.
Step 2: Access the Settings
Once logged in, navigate to the "Settings" section, where you will find various options to manage your platform.
Step 3: Select "Certificate Dashboard"
In the Settings menu, click on "Certificate Dashboard".
This section allows you to view all certificates issued to learners.
Step 4: View Certificates
On the Certificate Tracking page, you will have access to a complete list of issued certificates. You can:
See details such as learner name, completed training, and expiration date.
Download certificates by clicking on the cloud icon.
Why Is Certificate Tracking Important?
Tracking learner certificates is essential for effective training management. By following these steps, you can easily access the necessary information and ensure efficient monitoring.
For any questions or further assistance, contact support@dokeos.com.