Skip to main content

How to initiate a contribution increase

Updated over 2 weeks ago

You can add single contributions to both My : Savings Strategy and My : Investment Strategy accounts at any time. The process can be completed entirely online or via a signed application form.

  • Minimum contribution: USD 1,500

  • Who can start it: Any staff user linked to the adviser

  • Who can submit it: Only the adviser can finalize and submit the transaction


Step-by-Step Guide

1. Access the Account

Go to the “Accounts” tab on the left-hand panel and select the relevant account.

2. Start a New Transaction

Click the blue “Add” button in the top-right corner and choose “Single Contribution.” This will open a draft transaction.

3. Account Holder Details

The account holder’s information will auto-fill based on what was submitted at account opening. These fields are locked. If any updates are needed, please contact our team directly.

4. KYC Validation

The adviser must review and confirm all required KYC information, including the origin of the new funds.

5. Payment Information

Specify the effective date and total contribution amount. The previously selected payment method will display by default but can be updated if necessary.

6. Commission Rebate (Optional)

Use the rebate icon at the top right to choose a 50% or 100% commission rebate. This reduces product fees for the client proportionally.

7. Fund Selection

Click “Add Fund” to select from the available fund list. You can include up to five funds. Make sure the total allocation equals 100%.

8. Required Documents

  • Upload a valid ID for the account holder.

  • If using a physical form, upload the signed single contribution form (available via the printer icon in the top-right corner).

9. Send to Client for Approval

Once complete, click “Send to Client.” The client will receive an email notification and can review and digitally sign the transaction.

10. Compliance Review

After the client signs, the request is automatically sent to our Compliance Team for review and final approval.

Did this answer your question?