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How to add a single contribution

Updated over 2 weeks ago

Single contributions can be added at any time for both My : Savings Strategy and My : Investment Strategy accounts. The process can be initiated online by the account's financial advisor and then approved by the account owner.

  • Minimum amount: USD 1,500

  • Who can initiate: Any staff user linked to the adviser

  • Who must send it: Only the adviser can submit the transaction


Step-by-Step Guide

1. Access the Account

Go to the “Accounts” tab on the left panel and select the relevant account.

2. Start a New Transaction

Click the blue “Add” button (top right) and select “Single contribution.” A draft transaction will be created.

3. Account Owner Details

Account holder information is pre-filled and cannot be edited. If any changes are needed, please contact our team.

4. KYC Information

The adviser must validate and update all KYC details, including the source of funds for the new investment.

5. Payment Details

Enter the effective date and contribution amount. The existing payment method will appear by default, but it can be changed if needed.

6. Commission Waiver (Optional)

Click the rebate icon (top right of the screen) to rebate 50% or 100% of the adviser’s commission. Product charges will be reduced accordingly.

7. Fund Selection

Use the “Add Fund” button to choose up to five funds. Allocate percentages until the total equals 100%.

8. Upload Documents

  • Upload a all CDD documents as per our CDD Guidelines.

  • Make sure IDs are valid, not expired and clearly legible.

9. Send for Client Approval

Click “Send to client” to submit the request. The client will receive a notification to digitally sign the transaction.

10. Compliance Review

Once signed, the request will be reviewed and approved by our Compliance Team.

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