How to Ensure Accurate Payment References in Dosh Transactions
Including the correct reference information in your payment transactions is essential for ensuring that your funds are processed and credited smoothly. This article provides guidelines and best practices to help you avoid common issues.
Common Issues with Payment References
Payment issues often arise due to:
Entering incorrect or incomplete references
Omitting essential details like the recipient's mobile number
Following the steps below can help you handle payment references correctly and avoid delays or errors.
Best Practices for Accurate Payment References
Include your Mobile Number in Your Payment Reference
For all future transactions, be sure to add only your mobile number in the "Payee Reference" field. Using the mobile number ensures that the payment is accurately processed and associated with the correct account.
Notify Senders for External Payments
If someone else is transferring money to your account, advise them to include your mobile number as the reference. This simple step can help reduce issues during transactions and ensures funds are credited to your account correctly.