In this guide, you’ll learn the fundamentals of RyanAir booking and ticket issuance, as well as the key product features and post-sales support options.
🔎 What can you do in the Ryanair channel?
In this channel you can:
Make a calculation;
Create a booking;
View the created bookings;
Issue tickets;
Add additional services (before the issuance);
Cancel booking.
💡How to create and issue tickets via DRCT search?
Step 1. Search
✏️ To get started, enter your search parameters and then click «Search». DRCT will provide you with flight options in a few moments.
Step 2: Create the booking
✏️ Select the flight and price that you would like, and then provide the passenger details. You may also insert the contacts if needed or you can skip step and your DRCT account info will be used.
✏️ To open only the booking that you have created, please click on the green pop-up line labeled "Open booking.”
💼 Additional services
✏️ In DRCT, you can add baggage, seats, and services if needed. The ticket will be issued along with selected services.
❗️Ryanair requires seat selection for all passengers booked under Regular, Plus, and Flexi Plus fares. Tickets cannot be issued until seats are assigned.
Step 3: Issue
✏️ Сlick on the «Issue» button located in the top right corner of the page to generate your tickets.
✏️ All tickets issued will be included in the «Sales» section on the DRCT.aero website. Here you can download the ticket in PDF format.
❌ Void and cancellation
A booking can only be cancelled before ticket issuance. Once the ticket is issued, void is not possible.
❗️Voluntary refunds are not permitted by Ryanair. Even taxes are non-refundable.
Refunds may be considered in cases where Ryanair makes significant changes to the flight's date, time, or route. In exceptional circumstances, passengers can contact Ryanair support to determine eligibility for specific refunds.
🔔 How to manage RyanAir bookings once they are issued?
Our support team is available to assist you with post-purchase service matters for the following topics:
Ticket exchange.
Seat selection.
Additional baggage handling.
Special service assistance.
Requests for passenger type update and linking bookings.
Add / change phone number (email cannot be added / changed).
Involuntary refunds. These may apply in cases where Ryanair alters the itinerary significantly or under other extraordinary conditions, as evaluated by their support team.
Other issues.
❤️ For any questions or assistance, just drop us a message in the support chat — we’re happy to help.